Client Care
Shipping
Every order is wrapped by hand in the Maison's signature packaging and dispatched with complimentary tracked delivery.
ServiceDeliveryCost
Standard3 – 5 business daysComplimentary
Express1 – 2 business daysComplimentary
Next-day — EuropeOrder by 14h CET$25
Collect in atelierFrom 2 hoursComplimentary
Duties & taxes
Orders shipped within the EU, UK and US are delivered on a Delivered Duty Paid basis — no charges on arrival. For other destinations, duties are calculated at checkout.
Tracking
A tracking link is sent the moment your order is dispatched, and every step is visible in your account under Orders.
Packaging
Pieces arrive folded in acid-free tissue within a recyclable Maison box, with a garment bag for tailoring and knitwear.
Worldwide
We ship to over 90 countries. Delivery windows are confirmed at checkout based on your destination.